[Resolved]  Flipkart — Customer relationship and behaviour

Address:

Bangalore, Karnataka

Hi, I just want to bring it to your notice that i am highly disappointed from your service and feel emotionally hurt. Kindly note that i had ordered a mobile on17 th of oct, the expected date was given as 28th . I don't understand that if the delivery is coming from Bangalore then why such long date for delivery in Bangalore. Then on 19 th i checked the status and found that the system shows consignee not available even through nobody came to deliver the order at my address. I asked the customer care but did not get any helpful response. later yesterday 21, the order came but i was in office so i told the person to come thr, the office is just 10 mins walking from the address i had registered . The delivery guys refused and told me that he will update the addresses and i will get my order today at my office address.(22 oct) Today i enquired at the cust care and they told me that the status is shown as refused to take . also the person whom i spoke was very rude and was eager to take the cancellation as she told me that there was no update of address. Meanwhile i really wanted to have the mobile that i ordered but as a result of all this i cancelled the order and also cancelled my other orders ( including the flipkart first subscription)that were about to be delivered. I do not wish to buy anything from flipkart now even if i have to pay double the price anywhere else. #you apologized to me for such a silly reason in big billion sale, so i dint expect this behaviour from flipkart. Regards, Tilak Agrawal id: [protected]@yahoo.com