[Resolved]  Flipkart — Damaged charger and cover - moto g turbo

Address:	560043
Website:	flipkart.com

Hi Team,

This is highly disappointing, never expected this from a brand like MOTO and Flipkart, I received the order 31st Jan because I was having an emergency case and I had to travel to Orissa the next day. Unfortunately I kept the brand new mobile in room and went to my native. Since there were nobody in my room nobody opened and checked it. Today when I came back, I saw two huge flaws in the Quality of the Mobile. The very first thing I saw is the mobile was tampered from the top and bottom of the cover. Secondly the turbo charger (the reason why I bought the turbo mobile instead of the normal Moto G3) was not functioning. I tried it today only and found two issues. I have got the snaps as well (Please check ASAP). Also I have raised a request to return the mobile because I need another phone instead. I had tried there but could not find both option to register i.e. damaged cover and damaged accessories section to add up.

Order ID: OD[protected]
Seller: WS Retail

Please consider this case as a high priority and do the needful. It's absolutely ridiculous when I buy a new gadget but get a damaged one. I feel like cheated from Flipkart or Moto.

Let me know as soon as possible either in binayak.[protected]@gmail.com or [protected]. I need a new piece not a damaged. Let me know how soon you can resolve the issue.