[Resolved] Flipkart — Deducted my money later told product cannot be delivered

sunil9916157070

from Gurgaon, Haryana

Address:

Bangalore, Karnataka

Hi, I m really disappointed with the flipkart services. I ordered an Iphone 6 for Rs.45454 and selected the option to get the order with in a day. After the completion of the order they have cancelled my order by themselves stating a reason that it can't be delivered with in a day. And now stating amount will be refunded on 19th may, and today is still 10th. If they can't deliver with in a day they shouldn't hav kept such option pay Rs.90 will deliver within a day. Now coz of which i got to wait till 9 more days to get my money. Shutdown your services i[censored] can't properly manage.(Flipkart) Regards, Sunil C.j Mobile No : [protected] mail is : sunil.[protected]@gmail.com

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Complaint marked as Resolved

Verified Support

May 11, 2015

Flipkart Customer Care's response Hello Sunil, Order ID: OD[protected] Thank you for notifying us. I’m sorry that you had to follow up on the delivery of your order which ideally should not happen . On checking the status, unfortunately the order is cancelled, as they could not attempt ship due to certain seller related issues. I understand you are in need of the product you have ordered and hence, I request you to place fresh order so that we will attempt to deliver the order without fail. We regret the inconvenience caused. We request your understanding in this regard.