[Resolved] Flipkart — Defective / Faulty Mi4i Mobile and after that worst service

Nipin Madan

from Sonipat, Haryana

Address:

Gurgaon, Haryana

I ordered Xioami Mi4i ( Order No: OD[protected] and get this phone from flipkart on 10 May and i ma facing problem from first day and i raised complaint on 11 May. in handset i am facing 3 major issues. 1. Battery get finished 0 % from 85+ % automatically. 2. Phone get heated like burning. 3. whenever i start phone, attached error comes continuously again and again and flipkart says ye do switch off the mobile and on again and i do this several times but problem not fixed. 4. Flipkart customer service agents not responded properly they said go to Xioami service provider even i raised complaint on first day. Frustating with customer service flipkart and faulty product. Please help me !!

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Complaint marked as Resolved

Verified Support

May 19, 2015

Flipkart Customer Care's response Unable to reach customer on his registered number. However, when checked found that customer was facing multiple issues with his handset and we have already arranged for a replacement which is shipped. Issue stands resolved. So closing the case.