[Resolved]  Flipkart — Defective product sent and no refund given

Address:Bangalore, Karnataka

Hi, please help me get a refund of this order with FLipkart. I had recently ordered Asus Zenfone 2 ZE551ML - Order No - OD[protected]. The product sent has lot of issues like Mobile heating up and also the battery draining within hours of charging the phone. They advertised this phone with highest battery backup, but the actual usage experience is worse. Please help getting the refund of this order. Kindly reach out to me incase any suggestion/clarificaitons. Thanks and Regards, Mateen Baig +[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
May 28, 2015
Flipkart Customer Care's response
Tried calling customer but no response, hence sent a mail informing the resolution.
Complaint comments 

Comments

Hi, please help me get a refund of this order with FLipkart. I had recently ordered Asus Zenfone 2 ZE551ML - Order No - OD[protected]. The product sent has lot of issues like Mobile heating up and also the battery draining within hours of charging the phone. They advertised this phone with highest battery backup, but the actual usage experience is worse. Please help getting the refund of this order. Kindly reach out to me incase any suggestion/clarificaitons. Thanks and Regards, Mateen Baig +[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46546
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information