[Resolved] Flipkart — Delivery Date not taken care - order no. OD[protected] | |||
Dear, I booked order for one laptop @ Rs. 28790 on 23rd morning and I was message that order will be delivered on 27th Wednesday. since it was on COD basis I had to have my debit card at home accordingly. however I got a call on 25th afternoon that your goods will be delivered but you have to pay first and than only will be allowed to open the box. I refused that person. than again I got a call in the evening that will deliver it was around 6.30 pm. I requested the delivery boy that I will reach home in next one hour so please wait, he did not, than again it happned yesterday and I requested to wait but no way. my biggest surprise that if you can deliver on 25th the next working day than why give a date of 27th. being a working person had to plan accordingly. but none of your person understood it. than today I called at no. given [protected] and was informed that due to no delivery order has been returned and I will have to reorder. I chose online to avoid going to shops and having hassle free delivery, but feel that Flipkart is now very big and has no respect for need customers like us. hence I cancel my order. and will follow the same old route. I could have buyed on 23 / 24 by giving a bit extra but atleast would not have been wasting time writing mail. regards Mohinder Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 29, 2015 Flipkart Customer Care's response Spoke to customer and informed him about Flipkart policy with reference to COD orders as customer wanted to open the package and then do the payment, also provided him clarity about promised date and how we deliver products and closing the complaint.
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