[Resolved]  Flipkart — I haven’t yet received the EGV despite multiple follow-ups and calls

Address:

Chennai, Tamil Nadu

Hi Team,

I haven’t yet received the EGV despite multiple follow-ups and calls!!!?????????????????????? WORST EVER CUSTOMER CARE!!!

Multiple things were promised to me (listed below) but none have been fulfilled:

• The customer support rep promised that the EGV will be dispatched before 24th Jul’14 EOD – DIDN’T HAPPEN
• The customer support manager said that he will reach out to me before 23rd Jul’14 EOD with an update – DIDN’T HAPPEN
• The person who placed the order (Ram Ganesh R) received an email stating that the EGV will be delivered before 26th Jul’14 EOD (which is contradicting to the earlier promises!!!) – DIDN’T HAPPEN

For a Rs. 600/- worth EGV, I don’t understand what your problem is.
• You are neither letting me know what the issue is nor providing me a work-around to solve this
• You neither call me with an update nor attempt to solve the issue by getting in touch with me!!!

THIS IS SERIOUSLY PATHETIC SERVICE!!! THE WORST EVER!!! I REALLY DON’T UNDERSTAND HOW TO EVEN ESCALATE THIS!!!

ARE THERE ANYONE WHO IS TAKING CARE OF CUSTOMER ISSUES @ FLIPKART??????????????

PLS PLS. RESPOND AT LEAST NOW!!!???

Thanks & Regards,
Sravan
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