[Resolved] Flipkart — faulty laptop | |||
Hi, i purchased a laptop hp-15r014tx-notebook-j2c54pa-4th on 19th July and on 21 July i launched a complaint for the product, i had been calling regarding the help from technical team about resolution. i received call only once, but the solution they provided didnt helped and i am facing many othre problems now. its 2 months now and i am still waiting to get call from the technical person to get it resolved. getting the mail saying that i am not reachable, i dont why i am not reachable i had provided 2 cell numbers. thats very wiered leaving in metro city and say that phone is not reachable ? now i need my money back, dont want to go with the faulty product. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I purchased a laptop from them and made online payment. But the laptop is faulty. USB ports not working, audio headphone socket not working, battery backup only 1 hour, and even when power plug is inserted or removed the screen totally goes black for 2 seconds. I have made return request online in 15 days of invoice date whereas the site informs that the return request can be made in 30days of invoice date. But it's almost 2months now but these people have not done anything for exchanging or refunding my money. Every time I call, they say your request is updated and within 24hours our technical team will contact you. But nothing done till now. Seriously this is another online fraud company.
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I purchased a laptop from them and made online payment. But the laptop is faulty. USB ports not working, audio headphone socket not working, battery backup only 1 hour, and even when power plug is inserted or removed the screen totally goes black for 2 seconds. I have made return request online in 15 days of invoice date whereas the site informs that the return request can be made in 30days of invoice date. But it's almost 2months now but these people have not done anything for exchanging or refunding my money. Every time I call, they say your request is updated and within 24hours our technical team will contact you. But nothing done till now. Seriously this is another online fraud company.
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