[Resolved] Flipkart — Fraud and Misrepresentation!!! | |||
Hi, had ordered iPhone 6 (OD[protected] to present to someone on Birthday keeping enough buffer time in my mind to get the delivery before the date. I was started getting anxious when even after 3-4 days nothing was happening at the tracker. I called Customer Care to check on the status, to my amusement they said that Order was on hold giving some stupid excuse and that it will get delivered only after 10-15 days once the issue will get resolved. When asked they were not able to tell the problem!!!When I asked why it was not intimated to me, they had no answer to it. When asked to cancel the order they insisted that I should continue with the order. I think Flipkart (FK) is committing fraud and misrepresentation by keeping the high amount and minting interest on the amount which they receive instantly from the customer. Just calculate if FK do this to even 10, 000 customers, keep around 60k for 15 days and multiply with other products!!! (THINKING OF BILLION SALE) I am aghast with this act and approach of fleecing the customers and rolling back this profit to fool the customers by giving SALES!!!By this act of FK has played with my emotions and seriously dented my faith in the brand and lost one customer.I Keep in mind that arrogance has never won the battle! I condemn this act and shall raise at the highest level inside and out side the company. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Feb 27, 2015 Flipkart Customer Care's response Spoke to customer and apologized for the inconvenience as his order was kept on hold and later he had to cancel it because of delay in processing. Informed customer that this will not be repeated again. Customer agreed.
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