[Resolved]  Flipkart — Freebie not delivered which was provided as a offer with the product (lenovo vibe x2)

Address:

Pune, Maharashtra

This is in reference of phone lenovo vibe x2 which I ordered online on flipkart dated feb 17th 2015. At the time of ordering there was a offer with the product of battery extender (amount Rs 1999). But when I got the order on 20th Feb 2015, this freebie(battery extender) was missing. At the same time I raised the complaint on phone to flipkart customer care and they promised that the issue will be resolved within 24 hours. I waited for 24 hours but didn't got any call from them. Then today I called them and they again asked for 24 hours to resolve the issue. So, I asked them that I want to return the order as I ordered this because of the offer. To which they said that they will not able to facilitate that as the product is not damaged. Please look into the issue as I don't want to accept the product without this offer. Note: I have the latest recording also of the conversation which I had with the flipkart15 customer care. The complaint number related to this is[protected]