[Resolved]  Flipkart — getting defected items continuosly

Address:Gaya, Bihar

sir, i bought a jack parrot mobile skin for my mobile, sony xperia m2 dual. i am getting continously defected product even after replacement. the product is very much different from the one shown in the flipkart app. sir request you to give me cashback, or coupon, so that i could buy another item in place of that, i had complain about this yesterday i.e. 5/07/2015 also just after the dilivery.
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Complaint marked as Resolved 
Verified Support
Jul 06, 2015
Flipkart Customer Care's response
Dear Rahul, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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