[Resolved] Flipkart — Huge Delay and sale of products not in stock | |
I Ordered a Micro max TV on 28th September 2014 Order no:OD[protected].
When I placed the order the Delivery date specified clearly as 29th Sept between 10 AM and 12 PM. When I logged into my account the next day to check the reason for the delay the delivery date was already changed without my consent from 29th Sept to 30th Sept. This same process happened for 3-4 consecutive days.
Then for almost a week the delivery person kept calling my house stating there is a technical problem and the T.V will be delivered the next day. He did this almost every day for a little over a week.
On 6th Oct (Big Billion Day- Complete Crap) My order does not even show on the site and because of that your not even able to raise any complaints to the customer care team. Then after raising a complaint 1 day later, the Flip kart team calls up the next day and says "because of the Big Billion Day we had some technical problem and your product will be delivered after a few days(8-9th Oct).(I placed the order on 28th Sept, they used the Big Billion Day as an excuse for which the product was delayed)
Today after almost 2 weeks I have got a TEXT MESSAGE on my phone stating there is still a delay, that they are working on the issue and the problem will be resolved by 12th Oct.
During these 2 weeks I have been continuously checking this product on their site and have noticed how the product had changed from in stock to out of stock ever since my order was placed.
Any one planning to buy any big electronic item with a price range of above 4000, word of advice try any other site but flipkart. Their customer service as well as their delivery service is horrible. I Hope this complaint comes in use for anyone planning to buy anything on flipkart in the future.
Regards,
Extremely unsatisfied customer still awaiting delivery of my product Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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