Flipkart — Mobile phone heating

Address:

New Delhi, Delhi

I bought a iphone 5s from flipkart.com around 7 days ago from the day 1 i am facing mobile phone heating problem while charging the phone i thought that it might go away with time but its not its still going too much heat in the phone back panel and charger itself and i must state that i am not using the phone in making calls or playing games or using Internet nothing i am doing. so i raised a compliant against it to replace the phone so today i got a call from flipkart saying it is normal for the phone to gets heat up i tol them that my father has a iphone my friend has a iphone they never faced this problem so how it is normal? she said becuse your phone is getting heat up it is normal and others not that is not normal and refused to replace my phone i paid Rs.36400 for this phone and now they want me to keep this phone like this only please raise complaint against this please it is a total cheat.