Flipkart — Moto e 1st generation

sir,
We Purchased Moto E 2nd Generation from Flipkart order No:OD[protected], this moblie not working for past 10 days. we call the customer care on 13.04.15 and given the compliant, but till date there is no any response from Flipkart . Every day the saying to day the person will come and collect the mobile and will replace the New one . But nothing happened .Also we asked for Invoice, but Invoice also not giving to us. Please do an remedial action regarding this issue .Else send us the Invoice we will file a Case regarding this issue My Contact No:[protected] /[protected] Email Id: [protected]@yahoo.in/[protected]@gmail.com.
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