[Resolved] Flipkart — Moto x Play | |||||
I have ordered moto x play mobile last thursday, dated on 1st october 2015 and it was suppose to be delivered on or before 7pm on 8th october 2015 and same message was been sent from flipkart directory to me a day before from the delivery date and it has been not delivered, till now nor a customer's priorities are taken care when called over phone to the customer care centre. Its been where embarassing to see the current situation which was supposed to be gifted and so is the worst service provided by flipkart nor a call from their team of logistics has contacted me on the delay and sends me the message after six hours of delay stating that the delivery has been redirected by the flipkart and if that does not gets delivered today i.E., 9th october 2015 then this order would get cancelled by them, its so shameless behaviour of convey to a customer that even if the delay is caused by them (flipkart) even then the order seems to get cancelled. Has any of flipkart team been insane to send so meaning less points of their to a n customer after the payment is done previously to the delivery. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Oct 11, 2015 Flipkart Customer Care's response
Dear Moganti,
Greetings from Flipkart!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID
Phone Number
Email address used while placing the order.
We look forward for your reply.
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i am facing the same issue with moto x play.I was promised to deliver moto x play by 5th dec and now the date has been shifted to 10th dec.The status for my order id-OD[protected] is still in approved status.Had it been on Cash on deliver process i am pretty sure the order would have arrived by now.As i am writing this complaint, i have a gut feeling that flipkart will fail to deliver my product on time or worse they would not even deliver it.And whoever is responding to the comments above, mind it --DO NOT GIVE FALSE REASSURANCE regarding the delivery.its better to SUE you all than writing this whole lot of things which wouldnt get to your brains.