[Resolved] Flipkart — Non delivery for Order ID : OD[protected]. (Puma Shoes)

durgesh_durgi

from Raipur, Chhattisgarh

Address:

Gwalior, Madhya Pradesh

Dear Concern, I have ordered a Puma Shoes on Flipcart.com @ 1099, but they didn't deliver the product so far. When i called the customer care of flipcart.com, they told that we have cancelled your order due to we could not reach you and if you order the same shoes now, then you have to pay 1800 rs. for it. whereas my mobile is 24*7 is opened and my address is easily reachable. and 3 more deliveries in between 2-3 days i have got from the same flipkart.com apart from this order. Kindly Resolve my issue and get my order delivered as early as possible in the same price i have ordered. Regards, Durgesh Chourasia Gwalior [protected] [protected]

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Complaint marked as Resolved

Verified Support

Mar 02, 2015

Flipkart Customer Care's response Spoke to customer, he claims that he didn't received any call or SMS from the courier and he received 2 order but this order is not delivered. Informed customer as per courier they called but you didn't pick the call and inform customer to place fresh order.