[Resolved]  Flipkart — Non Receipt of mobile phone (Mi4i) for order OD[protected]

Address:

Kolkata, West Bengal

Dear Sir, I Mr. Atanu Manna from kolkata purchased a mobile phone from flipkart vide order No. - OD[protected] on register online auction. But i received the mobile phone in damaged condition because there is a problem in its display and after few days the entire phone gets blank off. On this contrary I requested flipkart to replaced the same mobile.After online successful return flipkart showed me a option that they will call me on 22nd May 2015 at 10.30 A.M. They really called me on the same time and same day but they spoke with me in English language. Since I am not familiar with English language hence i requested the flipkart telecaller executive to speak with me either in Hindi or in Bengali which is I am familier with. Listening this they assured me that they will call me definitely on the same day. But the entire day was over and ever more 2 days past my problem for returning my mobile phone is not yet solve. Please help me and solve my problem as early as possible. Regards ATANU MANNA [protected]