[Resolved]  Flipkart — Non refund / non replacement & customer harassing by flipkart.Com

Address:

Nellore, Andhra Pradesh

Order ID: OD[protected]
Product: Lenovo K900 (Steel Grey, with 32 GB)

Dear Sir, As per my record I purchased the product on 7/5/2014. After some day I was having some software problem. So I applied for replacement on 20/5/2014. Then I received the product on 25/5/2014. Then I was having the battery problem in the 2nd mobile. So once again I complained & applied for replacement on 22/6/2014. So how now you just define me that how 30 days replacement guarantee has been crossed? Even if Flipkart has arranged a 2nd replacement also & the product also was in old condition . But today I received a mail from Flipkart That my seller’s 30 day replacement guarantee has been crossed. I am also asking for refund but they are not refunding my amount. This is the way you are harassing the costumers. It seems that you are providing such type of poor service to the customers. Proper action should be taken against this so that this type of nonsense matter should not take place in future.


As I ve complained many times to the Complaints forms, but still there is no response & no action is taken against this. Its my kind request to provide me a brand new mobile or pls refund my amount.

Its my humble request to refund my amount as soon as possible.

Looking forward for your positive response.


Regards
SatyabratBaral
[protected]