[Resolved]  Flipkart — Non replacement of defective laptop

HI. I ordered an hp laptop Order ID - OD[protected] on 19th june 2015 and received it on 26 th june 2015. To my surprise the laptop is not working at all and is a defective peice. Flipkart says it has a 10 day replacement guarantee. I have been requseting to replace it as it still falls under the replacement time period and flipkart's return policy. But it seems no action has been taken by flipkart to resolve the issue. They keep telling me that have patience and we will call you in next 24 hours but nobody calls.
I never expected this type of service from flipkart. It is really dissapointing. I have been a regular user of flipkart but it seems I am done with it for good.
I am gonna write in every public portal about it till the issue is resolved. Its been a week now since i received the laptop and i have not been able to use it at all.
Flipkart is losing its trust in customers and its valuable customers.
I again request you ypu to look into this matter or i will have to go to consumers court.