[Resolved] Flipkart — Order id OD[protected] | |
Hi
I brought product on 03-dec-2014, and the product is not working from 16-dec-2014, if i call to customer care they are telling that 10 days warranty policy has been expired.
Meantime i went to service center, service center people denied to do service because they will not do service for the online product
But your people are telling to go to service center.
After explaining to your people that service center people denied the service, then your people are telling that they will take the complaint, and i have to wait until 20-Dec-2014
And one more thing that when i am giving the complaint that non of the option is working like service people not providing the service and why need to wait until 2-Dec. immediately one of your customer service people [ Mr Sunil ] cross questing and validating me that when i am giving the complaint that sunddenly your you went to service center, when you did the complaint, when you brought the mobile,
This is the way you are providing the service to customer, really bad service i never this kind of service from the flipkart, if you are not delivering good product, please stop providing service to the customer,
You are not providing good product and even you can't able to have good service center for repairing the product
one thing I need to mentioned here I am going to file the complaint on flipkart and i am going to post the comment in Twitter and Facebook and all watch able sites in online
Surely you have answer for the bad service which you have provided to me Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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I brought product on 03-dec-2014 from Flipcart Order ID od[protected], and the product is not working from 16-dec-2014, if i call to customer care they are telling that 10 days warranty policy has been expired.
Meantime i went to service center, service center people denied to do service because they will not do service for the online product
But your people are telling to go to service center.
After explaining to your people that service center people denied the service, then your people are telling that they will take the complaint, and i have to wait until 20-Dec-2014
And one more thing that when i am giving the complaint that non of the option is working like service people not providing the service and why need to wait until 2-Dec. immediately one of your customer service people [ Mr Sunil ] cross questing and validating me that when i am giving the complaint that sunddenly your you went to service center, when you did the complaint, when you brought the mobile,
This is the way you are providing the service to customer, really bad service i never this kind of service from the flipkart, if you are not delivering good product, please stop providing service to the customer,
You are not providing good product and even you can't able to have good service center for repairing the product
one thing I need to mentioned here I am going to file the complaint on flipkart and i am going to post the comment in Twitter and Facebook and all watch able sites in online
Surely you have answer for the bad service which you have provided to me