[Resolved]  Flipkart — Order never received

Address:

Lucknow, Uttar Pradesh

We ordered an Air Fryer from Flipkart and didn't receive the order past the expected last date of delivery. We ordered the product with COD but the courier company was rather calling us to collect the shipment from their office which was somewhere outside the city premises.We always receive the order at our homes when placed on COD from every e shopping website.And they were unable to deliver the shipment and they rather blamed us that we were out of station for which the shipment couldn't be delivered.We often contacted Flipkart customer care for the same but they din't pay attention to the matter and in spite of the complaint of not having the order received, the order was returned back to the company rather blaming us that we were out of town. Flipkart took no action against the courier service and din't inform us even that product was returned. I am extremely disgusted by this kind of behavior from Flipkart and would take the matter into serious consideration.