[Resolved] Flipkart — Order not fulfilled | |||
Order: OD[protected] I had placed an order for Badminton shuttles (seller : mattrixc38) that were on discount by Flipkart. I made the payment via credit card and got order confirmation. To my surprise today I got an sms that order has been canceled and money credited to my card. Reason: consignment damaged on its way. When I called customer care I was told to place fresh order on the current (increased) price. They refuse to sell the product at the same discounted price even though I agreed to place the order again. Aren't they fooling customers by showing lucrative discounted rates which they know very well can not be fulfilled? I had a similar experience in order OD[protected]seller: RSBA), when the item was canceled by Flipkart on due date of delivery stating item is out of stock. Bottom line: do not get carried away with big discounts being run by Flipkart. They will not keep up to their words. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Aug 04, 2015 Flipkart Customer Care's response Informed customer to place fresh order and apologized for inconvenience caused. Hence closing the case.
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