Flipkart — Poor respons from Moto G service center Vellore Tamilnadu

Address:

Vellore, Tamil Nadu

I bought a Moto G 2nd Generation through Flipkart on 16th November 2014. The IMEI number of my handset is [protected]. The hand set speaker refused to work couple of weeks ago. I approached the Moto G authorized service center Vellore Tamilnadu with proper bill copy on 6th of May for repair under warranty. Since then almost 9 days have been passed but the service center is not in a position to fix this problem and asking for more extension. The service center receipt Number is VLR/MG/15/00204 WO DATE 06 May 2015.If service center is not able to fix the problem early, they need to offer a free replacement instead of taking so much in fixing the problem. I am traveling to US next week and in the absence of my hand set this will really create lot of problem me during the travel. I therefore request you to please look in to the matter with some urgency and let me know how quickly my hand set can be repaired or an alternate hand set is given to me. Thank you so Much. Prasham Jain Cell # [protected]