Flipkart — Product not delivered for a month and no proper response from customer care

Address:

522403

I have a Ordered Refrigerator to my family on 8th of NOV. Flipkart accepted the order even it was an village and on 8th evening I got a confirmation saying your item has been shipped.
On 12th i have called to the customer care saying, sir I am not able to track the order, could you please check. They replied " sir May be it was not updated, dont worry by 15th you will receive your product.
On 13th I have got a message from the courier people saying " we have picked up your item and will reach you by 19th" Again i called up the Flipkart customer care and said the same. Again I have got reply saying " By 15th you receive the product."
The same happened till 20th. Mean time I have given 3-5 Complaints. Every time I have lodged a compliant I have got an answer wait for another 2 days sir. sorry for in convince.