Flipkart — product was stolen...

Address:New Delhi, Delhi, 110027

OD[protected] Product : Sandisk Ultra Dual USB Drive 32 GB Pendrive Date: 4 oct 2015 I have been cheated by sending wrong item twice and lastly the broken packet (without item )in properly sealed courier.It seems very disappointing for not providing the solution with this theft/cheating either by Flipkart or the courier company . I understand that Flipkart is ready to refund the money. In fact, it is a policy of Flipkart to refund the money in any of the case if customer does not like the product or the item does not meet the correct specifications. But here, the matter is related to cheating by sending broken packet in properly sealed courier packet (without item)and that comes under the section IPC 420 etc. I received few calls from your concerned department after my complaint, but couldn't get proper answer. I suggested them to solve this matter with symbolic compensation against this cheating and mental harassment. I reiterate that refunding the money is not the solution in this matter. I just want the surety with some symbolic penalty so that Flipkart should not repeat this type of cheating again in future. Thanks & Regards Manoj varshney
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