[Resolved]  Flipkart — Received empty box instead of Lenovo A6000 Plus mobile

Address:

Chhindwara, Madhya Pradesh

Dear Sir/Madam, I ordered Lenovo A6000 Plus mobile on date 22 june 2015 with prepaid option and paid Rs 6999 online. The order ID generated was OD[protected]. I got the package on 29 july 15 around 1:30 PM and opened it with a video shoot (my usual habit). I was really shocked and surprised when a saw magazine coming out of the box instead of expected mobile. Immediately I registered complaint on toll free number [protected] around 1:49 PM and twice on 9:18 PM as well. Customer care executive gave a some default answer to wait for 24 hours and mentioned that a replace or refund will be initiated but nothing happened afterwards. I called them more than 5 times but miserably I got the same answer to wait for 24 hrs. I am so disappointed now and feeling that this was my biggest mistake to order something online. I am attaching some snapshots of the box that I received and if you want video proof of same I can provide that as well. Kindly provide me deadline for resolution of this matter or initiate refund or replacement for the same. Regards Yogesh kumar