[Resolved]  Flipkart — Refund for canceled order never came

I tried to buy a JBL T250SI On-the-ear Headphone form WS Retailer on 22nd june through Flipkart's android app. When i tried to pay with online banking the confirmation from bank showing that the transaction is successful was shown but the app showed that the transaction failed. First i thought glitch in the network caused it and i tried to order the product 2nd time. But the same result. The product cost is 579. In summary i lost my 1158 rupees. I contacted my bank and they told me that the money is transferred from their end.So i contacted the flipkart customer care for 2 to 3 times and they told me that the amount will be refunded within 1st July 5 Pm and now it is 5 July and still no sign of refund.
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Complaint marked as Resolved 
Verified Support
Jul 06, 2015
Flipkart Customer Care's response
Dear Customer, Greetings from Flipkart.com We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.
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