Flipkart — Refund not processed

nish1993

from Raipur, Chhattisgarh

Address:	Jabalpur, Madhya Pradesh, 482001
Website:	www.flipkart.com

Dear Flipkart I am one of your very fond customers and trust you sincerely. This has been the first time I had to return a product because what I received was not what I had ordered. I opted for the refund, returned the wrong product on time. It's very sad that you are not processing the refund. You have AUDACIOUSLY asked me to update my NEFT details TWICE and AUDACIOUSLY sent me a message that the REFUND PROCESS COULDN'T BE POSSIBLE or something. I have given the very right details. You are an internet GIANT and I know such email wont be a big deal for you but I do not trust many websites like you. I READ SIMILAR PROBLEMS ON THE INTERNET THAT OTHERS HAVE FACED. WANT TO BE ASSURED BY YOU THAT THE REFUND WILL TAKE PLACE. DO NOT ASK ME FOR NEFT AGAIN. It would be kind of you to not ignore but REPLY so i know my problem has been acknowledged...and hopefully fixed. I don't want to be a customer who stops using your website. "We could not process the refund for your order OD[protected] on Thursday, 03 Dec'15. This could be due to incorrect NEFT details provided by yourself. " Thankyou Sincerely NISHTHA JOSHI

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Dec 08, 2015

Updated by nish1993 I got a message from flipkart stating I have received the refund. However the customer support was telling me the wrong account details in which they have processed the refund. my account details that i had provided were different. I want an update from them stating the correct account details in which they made a refund. even my own flipkart account somehow shows me that my bank account is Corporation bank in Silvasa. i dont even live there. i had given the details of SBI bank. what ever is happening please clear it out with me and be transparent with your information instead of blaming me saying i am the one giving you wrong details. if the money is refunded to an account i dont even know of, i will have to make this is a little more serious and deal with it on a higher level.