[Resolved]  Flipkart — Regarding refund of malfunctioned product

Website:www.flipkart.com/

R/sir, i had returned a malfunctioned dell laptop battery to flipkart whose order id is OD[protected]. i returned that product on 20 sep 2015 as it is worse product and one of their employee told me one phone that amount will be refunded in your account on 28 sep 2015 but on today 06 oct 2015 there is no sign of refunded amount and when i call them they use to say that our server is not working please call after 1 hour... sir please solve my matter as soon as possible thanxxx [protected]
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Complaint marked as Resolved 
Verified Support
Oct 07, 2015
Flipkart Customer Care's response
The issue is escalated to the concerned team and we are awaiting for an internal update .
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