[Resolved] Flipkart — Regarding the refund

Vankayala Kameswara Sarma

from Visakhapatnam, Andhra Pradesh

Address:

Visakhapatnam, Andhra Pradesh

I placed the order for Dinner set @ Flipkart.I received the product of incorrect specifications, so I cancelled the order and claimed for refund as per the guidelines specified by the site.The Customer Care asked my Bank a/c No. & IFSC Code for refunding the amount, I have given them, but they are'nt responding to my message and initiating the refund, I'm receving the message daily as I did'nt submit the details for initiating the refund.I contacted them many times, but they are telling the same that I did'nt send the details.I need action immediately regarding this.

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Complaint marked as Resolved

Verified Support

Feb 14, 2015

Flipkart Customer Care's response Dear Consumer complaints, Greetings from flipkart.com!!! Spoke to customer regarding the post, informed him that we will make sure the amount of Rs. 2650/- will be initiated by end of the day. Apologized for the inconvenience caused. >>>Customer further complains that he received a call from [protected] named Vishal from Flipkart.com who collected customers A/C no. card number and pin no. so that they will initiate the refund. Informed customer that flipkart.com will not ask for card no. or pin no. Informed customer to lodge a police complaint as it is a fraud call. Please have a look into the issue. Thank you.