Flipkart — Replacement for not working product

Address:Chittoor, Andhra Pradesh

Hi sir. I have booked a Asus Zenfone 2 ZE550ML from flipkart web site on 3rd of august 2015 and received it on 6th of august 2015. the phone which i have received was damaged the camara in the phone was not working. I have raised a quary the responded after a two weeks and my phone was taken for replacement on 02.09.2015 after a 15 days of contineous follow up. til today my amount was not received in to my account. they say the product was not reached there were house till today. as per courier information it reached long back. the are not giving proper information. i need to know when will be my money will be given back to my account. yours R karthik
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