[Resolved] Flipkart — Replacement request not processed since 12 days

jaisheel m

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

First Bad Experience... with flipkart I have purchased Mi4i which got worst battery backup have to charge twice a day for minimal usage even on singe sim that is again on 2G network. I have taken many products from but I have problem with this phone, requested for replacement 12 days back, so irresponsible Flipkart Customer care team... sad thing is post sale service is worst by flipkart.com Below is the information for the same: tired of calling Flipkart CC multiple times. OD[protected] Replacement (Return ID:[protected] – REQUESTED View Return Details We will contact you by 12-May 07.30 pm to clarify your request. I’m frustrated by promises failed to resolve within the TAT given by two different managers. But still my issue is unresolved. I need replacement or refund ASAP.

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Complaint marked as Resolved

Verified Support

May 25, 2015

Flipkart Customer Care's response The issue is already escalated to the concerned hub and we are awaiting for an update to have the product delivered at the earliest..

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Comments

jaisheel m

from Hyderabad, Telangana

With out my notice how come flipkart closed my complaint sir???? Below is are the two messages triggered from flipkart team, in which its clearly states that they failed to do post sales service. One of the worst experience I faced with Flipkart. Below are messages for FYI.
We are continuing to look into your issue and we reassure you that we will resolve your problem by 30 May, 3:30 PM.
We have escalated your issue to the concerned team. We will resolve your problem by 30 May, 3:30 PM.