[Resolved]  Flipkart — Return of Newly purchased mobile

Address:Jalandhar, Punjab

I have purchase a mobile phone from flip kart. It started giving problem in just 20days of purchase then i opt for your return policy. I was assured to get call back on 29th Apr and i was waiting for call. Then i got sms that they will contact me on 1st May at 9:30pm then again i was waiting for call. But again i got sms that i will get call on 2nd may at 6:30 pm or alternately i can call on [protected] for immediate return. Then now i called up and they are saying that they cannot do anything and i will get call in the evening as per scheduled time. Then i asked them to lodge complaint that i am using another phone for time being and it should be resolved immediately. They have given me complaint no.[protected]. So i request you to help me on immediate basis as i am getting very problem without phone.
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Complaint marked as Resolved 
Verified Support
May 06, 2015
Flipkart Customer Care's response
Dear Puneet, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.
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