Flipkart — Returned material not getting delivered

Address:

Gwalior, Madhya Pradesh

I had ordered an Havells Ovale Pop Up Toaster on 20/04/2015 but the product delivered to me was defective and wouldnt even get started. so i ordered an replacement which was promised to me by 14 th may. But since May 11 th morning each day i get a message saying the said person would deliver it today but at evening it says it been resheduled for next day and when i ask them i just say that they had large number of deliveries to be made. Now on 15 th when i called one such person he told me that the product has been returned . This is been done only because i have already paid for it or else they are always in hurry to deliver