[Resolved]  Flipkart — Sells unauthorized retailer product

Address:	Pune, Maharashtra, 122016
Website:	Www.flipkart.com

I was buy a new HP laptop from flipkart by salespell retailer. It is delivered me on 30-sep-2015. When I going to HP service centre for extended my hp laptop warrenty they said me that invoice is o[censored]nauthorized dealer we can not provide any HP services for that laptop & also one yr warrenty. I submit my complaint to flipkart customers care by telephone & mail. They assuered me provide new invoice within 1- 2 days. They sent me new invoice with some modification bt retailer name not change so issue remain same. I replied on mail & submit my query by phone they assuered me we are forwarding your query to higher team your issue is resolved as soon as possible. After 1-2 days when I not get any mail or call then I call they frwrd my call to senior team they say we are looking your issue & also contacting with retailer your query is solved in same day. Last date of extended my warrenty is 5 -Oct -2015. So nxt I call him many times they give me only assurance. On 6 Oct when I applied for laptop rejecting they say we are process your request bt after 3-4 hrs I get message that retailer is not accepting your request so we not proceed your request when I call him they say we are contacting with dealer soon u get some result. Still now I am daily call & mail to flipkart bt getting no result.
It is fraud case on purchasing time it is not showing it is our unauthorized dealer or in that dealer u are not getting any HP services.
I pay to flipkart for genuine product & in hope that I get all HP services from HP store & flipkart provide me full support (invoice, damage condition etc). Bt after paying I not get any services.
HP also provide me a list of flipkart authorised dealers name. Bt there is no name of salespell in it.
Now flipkart is not responding me properly.

I want to solution as soon as possible. With my extended warranty & manufacturing warrenty.

Thanks
Mohit Tayal
[protected]@gmail.com
+91-[protected]