[Resolved]  Flipkart — -SENDED ME USED AND DAMAGED SET ...

Address:Agra, Uttar Pradesh

ORDER DETAILS:- Order ID: OD[protected] Items) Seller: WS Retail Review Seller Order Date: 12 January, 2015 3:10 PM Amount Paid: Rs. 12999 through Debit card Moto G (2nd Gen) Color: Black Qty: 1 -SENDED ME USED AND DAMAGED SET ... DEAR FLIP KART ASSOCIATES AND MANAGER INCHARGE, THIS MAIL IS TO DESCRIBE MY WORST EXPERIENCE WITH FLIPKART PURCHASE OF MOTOG2 FIRST OF ALL I WANT TO TELL YOU THAT THE BOX OF MOBILE IS TORNED AND DAMAGED AS WELL AS THE SCREEN GUARD + SCREEN IS USED CLEARLY IT IS VISIBLE THAT MOBILE PHONE SCREEN IS PREVIOUSLY USED BEFORE AND ABOVE ALL ITS FIRST SIM SLOT IS NOT WORKING IT IS DAMAGED, AND THE FRONT CAMERA IS NOT WORKING PROPERLY IT SEEMS THAT SOME BODY HAD USED IT BEFORE, AND THE PACKING IS ALSO DONE WORST THERE IS NO BALLOON OF AIR FOR SUPPORT AND THE PRODUCT IS PACKED BY ONLY TRANSPARENT TAPE WRAPED AND THERE IS NO SUPPORT OF SAFETY AND THE BOX IS VERY SMALL AT FIRST SIGHT IT IS NOT ADMISSIBLE THAT THE PACKING OF THE PHONE WHICH COST OF RS 13000.00 IS PACKED SO CASUALLYY... DEAR IAM FEDDUPP!!!...WHAT IS THIS ...AND WHEN I CALLED& TALKED FOR INCIDENT INITIALLY TO YOUR EXECUTIVE HE SAID, YOU HAVE TO COURIER THIS PHONE TO BANGALORE WITH YOUR OWNN...AND THE NEW HANDSET WILL BE DELIVERED TO YOU WHEN THIS HANDSET WILL BE RECIEVED TO US TO BANGALORE THERE AFTER COMPANY WILL SEND YOU THE MOBILE, FIRST OF ALL I WOULD LIKE TO SAY THAT I WILL NOT SEND THIS HANDSET BY ANY COURIER AND I WILL ONLY GIVE YOU MOBILE WHEN THE NEW REPLACEMENT WILL BE DONE HAND TO HAND ...DO YOU THINK I HAVE MONEY FOR WASTE FOR COURIERS ... YOU SCONDRALLS RASCALLS, WHAT YOU THINK ABOUT YOU, IF I HAVE NOT BEEN COMPENSATED BY YOUR END WITHIN 2DAYS I WILL GO TO CONSUMER COURT AND WILL ESCALARATE TO SOCIAL MEDIA ABOU YOU ALL, RASCALL FIRST FLIGHT COURIER EXECUTIVE HAD NOT DELIVERED MY PRODUCT AT HOME, I HAVE TO GO AND RECIEVED FROM HIS HUB AT AGRA, TALKING ARROGANCY, WHAT IS THIS RASCALLS IAM FLIP CART FIRST CUSTOMER THIS IS YOUR SERVICE SCOUNDRALLS ... DO YOU PEOPLE UNDERSTAND CUSTOMERS FOOL OR RASCALL, GIVING YOU 2DAYS RESEND MY CONSIGNMENT WITH HIGHEST PRIORITIES WITH COMPENSATION AMOUNT OF INCONVINIENCE OTHERWISE GET READY FOR COURT ...YOU RASCALLS WHAT UNDERSTAND US ... YOU RASCALLS THIS TIME I SERIOUSLY VERY ANNOYED... VINAYAK PAHARIYA
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Complaint marked as Resolved 
Verified Support
Jan 16, 2015
Flipkart Customer Care's response
Dear Vinayak, Greetings from Flipkart.com! Apologies for the inconvenience. We are looking into your issue, we will get in touch with you soon. Give us a bit time please.
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