[Resolved] Flipkart — Smart phone heating problem

harish ga

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Dea sir, i have purchased LENOVO a6000 Mobile phone from flipkart on 25.03.2015 with order NO. 0D[protected]. the mobile heating like anything. i am not happy with the product. if i use Internet for 30 Minuts we are not able to touch the phone. if we start gaming same problem. and battery backup too bad . Battery becomes empty very early. please give me a alternative solution for these problems. i am scaring to use the mobile.

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Complaint marked as Resolved

Verified Support

Apr 01, 2015

Flipkart Customer Care's response Spoke to customer and he says that his handset gets heated up very quickly even if there is minimum usage and the battery gets drain out too. So sent smart check link to his registered e-mail address and assured him a call back from the concerned team for technical assistance, so that we can validate and assist further.

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Comments

nitinpatra

from Bengaluru, Karnataka

Dea sir, i have purchased Swipe elite Plus Mobile phone from flipkart on 21.06.2016 with order NO. OD[protected]. At first the mobile is heating while taking call.. While taking call it is over heating, I used the screen only just to navigate the options n settings for around 15-20mins and the phone gets heated. Browsed internet for 15min and the same, just clicked on update all google apps and with in 10-15mins temperature rises to 35 or more than that and we cannot hold the phone. I am scaring to use the mobile.
1. Over heating issue
2. Picture are not clear also as this is 13MP
3. Mobile battery is draining in standby also.
4. Touch is not working sometime.

For this reason I want to return this mobile as but issue is not resolved.