Flipkart — Sold defective laptop, neither replacing nor making refund.

Address:

New Delhi, Delhi

I purchased one HP Laptop from Flipkart, which was delivered on 21st December 2013, while connected to power and installing software battery drained which never charged again. Same day return requested was registered with Flipkart which they rejected and told me to contact HP customer care. After a lot of email communications and almost 25 days after delivery, HP finally declared laptop DOA (I suppose Defective on arrival). Again unlimited email requests are sent to Flipkart customer care but till 2nd Feb 2014 they ask for 3-4 business day to resolve problem in reply of every second email I send to them. So conclusion is that, one should not buy Laptop from Flipkart. If you wanted to be fooled go ahead as there are so many other web sites which will sell same products in less price than Flipkart.