[Resolved]  Flipkart — strontium micro SDHC card

Address:

New Delhi, Delhi

i have purchased a 16 GB memory card on 22.04.15. when insert it in my mobile it was over heated and battery automatically exhausted immediately i contact to flipcart for changing it then they sent me new same card but it was also same problem after that i request for refund. the concern person told me your refund will come in 24 hours and i told for collect the memory card because it has no use for me. they reply keep this card or destroy it because in our policy defected item can't pick. after that the amount was not come in my account. whenever several times i contact for my paymentbut always they answered me wait for 24 hours. at last on 27.05.15 i strictly pursue my complain then they given me complain no.[protected] and told me with in 24 hours it will credit in your account but today when i checked my account it was not credited. i again contact with customer care and the reply is very shocking that no such type of commitment was done by flipcart after the long argument the concern person lodge my complain no.[protected] but refund is possible only in the condition to surrender memory card, cover pack, bill etc. i can't understand the policy of flipcart after one month they generate new thing which is impossible for any customer to keep original packet . at last my trust is left from FLIPCART totally and i never purchase any item from this company.