Flipkart — unsatisfied with Customer service

Address:

Vadodara, Gujarat

Hi, this is Hemaxi Gadhavi, I bought MOTO G from Flipkart and somehow the speaker was not working properly so i requested for replacement. Below i have copied the mail for confirmation from Flipkart that i will get my new replacement devise by 10th of March. On continuous follow up on your CC Number on 5th, 6th, and 8th i was informed that i should get my new mobile on 10th of March without fail. but still when i followed up on 10th March to get update that what will be delivery time at that time i was informed that i will not get mobile today. This is so annoying, when your customer facing so many difficulties by problem in speaker and when i factory reset the mobile to hand over to your executive and at the same time was informed that will be not receive the same. I want immediate answer for my problem otherwise i have to do something legally. please give me replacement within 2 days or else please refund me my money ASAP. Regards, Hemaxi Gadhavi. M: [protected]