[Resolved] Flipkart — Very poor response about the replacement | |||
Dear sir, Flipkart's so called seller " GuruMantraaOnlineStore " is very very uncooperative seller I ever had dealing with. They do not supply the item as they mention in item description. I placed the order of "lightning connector usb cable for iphone 5s", but they shipped "micro usb connector cable. And when I did request for replacement, the same item was replaced with the same item. after that i called Flipkart's costumer care for replacement and submit my request in details. then i received such reply: "We regret to inform that seller has disapproved your return request for following items in the Order OD[protected]. Please take some legal actions against the flipkart, and help me. Regards Mujahid Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jan 14, 2015 Flipkart Customer Care's response Spoke to customer, he claims that he order for the data cable for Iphone 5 but he received the data cable of Samsung so he replaced it but second time also he received the same product and seller didn't agreed for replacement and canceled the return so now return created for replace and except and informed customer this wont repeat in future and apologized for inconvenience caused. Hence closing the case.
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 2 Comments | |||
Comments
even i have the same complaint against "GuruMantraaOnlineStore". I ordered HTC Desire 700 charger. The charger seeme to be duplicate as it is not charging the phone properly, even after being charged for the complete night it just gets increased by 30%. and when the phone is being charged and suppose i am using simultaneously, the charge gets decreasing although its being connected to the charger. similar problem is faced only when the charger is duplicate.
when i borrow someone's charger and charge my phone, its working properly. so i can assure the battery and phone are in right condition. a they are being charged properly by other original chargers.
I put the product for replacement. and I have again recieved the same product today.
when i borrow someone's charger and charge my phone, its working properly. so i can assure the battery and phone are in right condition. a they are being charged properly by other original chargers.
I put the product for replacement. and I have again recieved the same product today.
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Flipkart is just wasting my time. Their called seller " GuruMantraaOnlineStore " sent me the same wrong product thrice. I think that Flipkart is not taking any action against this seller. The customer representative told me last time that they wont repeat this mistake in future, and apologized for inconvenience caused. But the same mistake is done by the seller.
Now help me against flipkart and do need full.
Very Disappointed
Mujahid