[Resolved]  Flipkart — Vijayalakshmi induction cooker 7.5lt

Address:Hyderabad, Andhra Pradesh

Vijayalashsmi cooker 7.5lt with reference to order no OD[protected], the cooker was delivered on 23.01.2015, before the due date 28.01.2015. Thanks for the same. But the message i received was the mat will be delivered by Bodella Rajinikar cell no[protected]. But actually mat was delivered by some other person whose cell no is [protected]. I told him to deliver after 1 pm, since no person was there in the house at that time. But he refused. The material you have dispatched is manufactured in feb 2013. You have delivered old stock and the warranty card does not have stamp of purchase and date. In case of problem how to address. If you have told me that you will deliver old stock i would not have ordered. Please solve my problem immediately. Regards avramesh
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Complaint marked as Resolved 
Verified Support
Jan 24, 2015
Flipkart Customer Care's response
Spoke to customer and gave him options for refund or replacement as the delivery box shows manufactured in 2013 and manual shows 2 years warranty from the date of manufacture. However, customer said will consult with his family and get back. So provided customer care number with e-mail address to reach us and closing the case.
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