Flipkart — Vu 32 inch led tv - substandard quality / received the defective packing piece

Address:631151

Reference : Order # OD[protected]
Invoice No : # BLR_JIG_01L[protected]

I have purchased two no of vu 32" FHD television during this Diwali offers and found the packing piece itself defective as the the images are appearing on the screen is having no continuous hence I have interacted with Flip kart as well as vu customer care but the people have no capable to acknowledge the complaint until the technician is witnessed but I have received the call from vu technical team as they suggested to go for replacement since the television is having panel defect.
However there is no response for immediate refund / replacement other than demanding for 20 days for uninstallation/transportation/Ware house receipt . Now I cannot trust flipkart due to their substandard service

Requesting you to assist for replacement / refund. Also requesting you to suggest for provision to escalate under legal firm/clause to save the customers from this type of eCommerce platforms.


Attached : 1. Screen shot of defective Display and 2. Sr.No of vu TV
+1 photos
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Dec 01, 2015
Updated by Mohan Devaraj
Still I have not received any response
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