[Resolved] Flipkart — warranty not accepted by HTC company | |||
I had purchased HTC mobile 616 desire from flipkart on 27/5 /2015 .It is in company warranty for 12 months. I have taken it on my friends name Rachna Niak. First 10/12 days mobile was working properly but on 2nd week of June it's display became blank nothing was seen only white light was seen. So I went to HTC service center and showed my mobile they checked the mobile and told me that it has hardware problem so you go to the shop along with the mobile and Bill and ask him for replacement I told them that I have taken mobile from flipkart and showed them the bill. They saw the bill and told me that we don't give warranty for any electronic things purchased from any online or flipkart.So I called up to flipkart customer care number and told them what all happened with me .They told me your complaint has been registered and till 5th of July yours problem will be solved but yet nothing has happened .I had again called up them today they told me it will take few days more. Sir I request you to see in this matter soon and help me Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jul 06, 2015 Flipkart Customer Care's response Dear Bhavna,
Greetings from Flipkart!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID
Phone Number
Email address used while placing the order.
We look forward for your reply.
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