[Resolved]  Flipkart.com — Electronic Product Betrayal

Address:

Hyderabad, Andhra Pradesh

I have purchased a seagate momentus 500 gb internal laptop hard drive from flipkart. i get it 3 days delayed to the normal promised time. very next day when I try to install its defective. immediately raised a return request. 2 days later some one calls me and says he cant take it back its under warranty go to service center in ur city . Gives me 3 numbers to contact none of them work. I neva agreed to that, few mins after the call i get sms and mails saying return request cancelled as I agreed to some thing ... i cal up immediately and speak to a supervisor who promises a resolution in 24 hrs. its been 4 days now no resolution. I call up today tell the whole story to another guy... he kept on repeating wait for 4 hrs and some one would call and resolve. initially i did not agree and later when he said thats all he could do so i had no choice. I roamed around the whole of secundrabad called several dealers, called up just dial ... no one has info about authorised seagate dealer or service center... I roamed around 3 hrs in my car to every lane in secundrabad area ... time and money wasted... if this was the case i could have directly gone to a computer shop nearby and got it done... i feel guilty of being greedy of few hundred buks ... it cost me double than what i could have saved... request to every one who reads this ... plz do not purchase any electronics from FlipKart. Snapdeal in this case is gud. their service is good... Order no: od[protected]