[Resolved] Flipkart.com — In 17 days issue id not resolved | |||||
Dear sir/maam, I have purchased a noble led t. v from snap deal on 23rd of jan of this year. now that t. v is not working issue is that when we switch on the t. v noble logo appears then it become black. So i have raised complaint in your v care customer care centre on 9th of july and customer care executive said that complaint will attended within 2 working days which does not happen. i have received notification from customer care with service engineer no. when i called that person he told me that he is an installation guy it’s not his work again i have called to customer care they appoint the same engineer. again he called the same story. then they appoint new engineer name is yusuf. he denied attending as he is from east delhi and my location is in south delhi. after frequent calls they appoint they appoint new service engineer mr. rajnish and he attend the complaint on 16th july. find out the issue that panel is not working. he will change it within 2-3 working days. now after 17 days issue is not resolved. I am totally disappoint from service so kindly look in to this. see how many times have called you but not getting proper response from you guys. i am totally harassed from you guys that felling cheated that after invest this much money in product customer is not served well. Kindly look in to the matter and help us, feeling helpless. Order no.- #[protected] Product name - noble 40 inches led t. v With regards, Rajesh [protected] Was this information helpful? | |||||
Aug 27, 2016 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
its not flipkart its noble led t.v from snap deal
Reply
During purchase the image shown as Royal Blue but received different colour which is not relevant with the specified colour.
The information/description of the product is incorrect no lcd display, no memory card slot and description is changed after delivey of product .product is fujifilm camera.
56%
Complaints
46448
Pending
0
Resolved
25430
View all 46448 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information