[Resolved]  Flipkart.com — Mental harassment due to cancellation of Product multiple times

Address:

Pune, Maharashtra

I have ordered moto g mobile on flipkart.com at my friend's address. Flipkart payment didn't accept Wallet amount (1062 Rupees/- ) along with credit card EMI option even after trying from multiple bank accounts (HDFC and Citi bank) and correctly entering all details.
There was an offer valid from 14th April to 17th April that first 100 orderers of moto g will get cash back in form of EGV. I placed order multiple times, but all got rejected without any explanation of reasons.
When i called customer care, they too didn't help, and after talking with multiple departments like sales team, customer service desk(CSD), they said me to mail them with order ID and details, which was nowhere mentioned. The whole process was misleading and lacked information and on discussion with customer care, the sales and CSD team, and on request to direct call to higher authority, they promised me after long wait that their manager will get back to me on issue resolving, but till date i didn't get any call from there. And i ordered moto g once again to see what process will follow.
This all wasted my time, money and is mentally harassing for me.Please take note of such issues, it is very stressful for customers to go through this.

Order ID's cancelled without reason/explanation:
OD[protected]
OD[protected]