Fly Mantra — Amount paid, but ticket never got booked, Need refund

Address:	Bangalore, Karnataka, 560078
Website:	flymantra.com

Dear Sir/Madam. I have booked one flight (2 Passengers) ticket from Bangalore to Cochin on 04/10/15 through flymantra.com Website. Flymantra Booking ID : FLY04106160 and the amount deducted is Rs 3901/- from Paytm account. But I have never recieved Flight E Ticket and PNR status still shows "Pending". I called customer care [protected] 3-4 times for past 3 days, but no one picks up and just gets disconnected. I send mail [protected]@flymantra.com AND [protected]@flymantra.com to either process this or refund my amount of Rs 3901/-. It never got responded as well. This is a fraud company and I am reporting this to kindly take firm action and help in have them either complete the booking or issue full refund of my amount. Name: Shawn Mathew Date if incident: 04/10/15 Flymantra Booking ID: FLY04106160 Desirable Resolution: Contact: [protected] Kind regards, Shawn