Flyking Courier Services — Regarding non delivery of courier

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My Father booked a parcel No.[protected] on 23rd of December 2015 from Ambikapur, Chhattishgarh to Noida, Uttar Pradesh. Parcel didn't reached till date ie 05th Jan 2016. I called Noida office many a times to know the status, but everytime they sayid that we dont deliver in the particular address and when cross checked in Ambikapur they gave response that we do deliver in Shatabdi Enclave Sector-49 Noida. Today ie 05th Jan 2016 when i called in Noida office on [protected] got a response that the parcel has sent back to Ambikapur, Chhattishgarh as we don't deliver on the Given Address. Our first question to Flyking is, if they don't have service in Particular Area in Noida How did they booked it other state for the delivery? And Majorily the courier is not being sent back as my father havent recieved it yet. So wheres is the Parcel?? Kindly do take a proper action against them as its a mental harrassment.
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