Ford India Complaints & Reviews

Compliant Details -

1. Vehicle Engine was repaired at Tirupati Show room in Nov 2022

2. Vehicle failed on same day as delivery

3. Ford Showroom took back Vehicle and half engine was changed

4. Vehicle on delivery brought to Hyd next day had multiple issues including

Gear Failure, Shaft Broken with life danger etc

5. Ford Showroom Kondapur and Ford...

I bought an ecosport from Bhagat ford in Jalandhar in 2017. The rc is defective and needs some rectification. Bhagat motors refuses to help me. The fault lies with ford for issuing a defective rc. Kindly ask someone to contact me to do the needful...

Dear Sir,
My Car having number : WB06K7741 has been taken by the Ford Service Centre (No. 2A, Station Yard, Chetla Rd, near HP Gas Godown, Kala Bagan, Alipore, Kolkata, West Bengal 700027) for checking the Engine Condition as high level of Noise is coming, to check the Break and to check few unwanted noise coming from the back around 9.15am.
Around 12.45 PM received the call from the Centre and informed that the requested work...

Hie i have a ford endeavour 4x4 number is gj02dp0099 this car is in service station from past 20 days with no update on it because of the spare parts not available in the company as it was promised for 10 years to give spares and service in india even after ford leaving india .This is the 3 time i am keeping my car in service for the same problem i am facing again and again due to which i am facing lot of problem i cannot travel anywhere...

Two days before i have done 70k km service from Kairali Ford, Kannur. After service I have got two new issues. Some sound is coming from the centre console that they have changed gear bush. Another from the steering wheel that when turning right something is contacting each other producing an irritating sound. I have complained this to the manager of Kairali Ford, Kannur, Mr. Prajesh about this and about the water service after the service("the...

I had my FordEcosport serviced at the authorized ford service center on 25 of September and month after that we realized that our car was showing a sign of*Change engine oil*continuously and the mileage of the car was also reduced from 27kmpl to 17 kmpl within a month.When this problem persisted for a long time I took my car to the service center to tell them my issue and requested the sales manager and the manager present at the time to...

I have given my Ford Fiesta Classic Car Regn.No.TS09EK3844 for Body Shop and Servicing to Hans Ford Porur (Chennai) on 28th Sept., 2023 with Job Card prepared both for Body Shop and Servicing together.

I was assured that Body Shop work will be over by 3rd Oct., 2023 and for Servicing another 2-3 days. Hence, Car Delivery after Body Shop and Servicing will be done tentatively on 6th Oct., 2023.

Body Shop Engineer...

My car had met with an accident and the bumper and bonnet were damaged majorly. The same was repaired at Harpreet Ford, kundali body shop.
When I received the car, there were internal damage to the car. There were bite marks on the buttons and knobs of the car. There were some internal parts also missing.

I have tried speaking to the RSA but he is non responsive....

While driving at normal speed a sudden brake takes the vehicle uncontroll in abnormal directions without any indication.
There is no warning signs of any part failure.
Just a five year old with 46000kms covered with periodic services...

Was traveling to goa via sangli where suddenly there was a oil leakage from the vehicle . Got down n saw that the whole oil was on the road so had to toe the vehicle to the nearest car showroom which is kolhapur maharastra . On giving the car for inspection there r saying that the Torque converter and other party have been damaged . On asking the reason for damage they say there is no specify reasons as to why this has happened . And now...

Respected sir
Ford pass application not working in my mobile. Last 40 days no any solution by your team .please do needful screenshot attached...

Hello there,

We raised a complaint regarding one of your workshop situated at Sanad Ahmedabad Ford Dealer.

We serviced our car a regular 50, 000 km service. After service when we received our car back next day car started getting pop up notification of see manual and yellow light for mechanical issue which was not showing before as well the car started jerking in every gear which is hazardous to drive on road....

I bought a ford eco-sports (ecoboost tend +) petrol car in April 2016 from the Harpreet Ford, Gurugram. In 2019, after running of just 15km, it showed a 'Heat' indication and I immediately stopped the car. Thereafter, it was towed to the FORD Service center (Harpreet ford, Delhi) and they had informed me that there was a problem of in 'Engine-Oil and Coolant mixing'. By that time, my car had run only 20K KMs. The engine was replaced and I...

We had sent our Ford Freestyle for a service on 18th March 2023. They were prompt in picking up with car.

They returned a dirty car to us saying the test driver brought the car straight home.The gear was tight despite asking them to fix it twice!! On complaining to the supervisor - Rohit about the work not done properly, he kept arguing and harassing me and my father. When I said I will not pay for shoddy work, he snapped at...

Hi I own Ecosports Titanium + Diseal version 2016.the car was driven around 2 Lakh + KMs till date, with showroom record. I am very disappointed on the advisor part. Not a good sign to the customer like us to come back for the service, and advice. I ll be beging for my car update all the time, to make sure there will no delay with some rezone, or any breakdowns, major loss. In this situation how can I or any other customer belive Autrorized...

Dear Sir,
I have purchased Ford Eco sport in 2017, now I realised the paint is getting chipped from different locations of roof, so raised a complaint with customer care Ford india the reply was unsatisfactory.
They said since the warranty has expired so you have to bear the cost.
My concern is do all Ford car roof get rusting, hopefully not then why my car has this special feature of rusting of its own.
It looks...

I have ford ecospot delivered from kairali ford muvattupuzha 2.9 year with 3 year warranty, now one petrol hose leaking at the running time, i see the issue to Kairali ford muvattupuzha the advsior says that this parts is not warrantred, the advisor behavior is very bad and inproperly. Please take necessary action...

I have a Ford Ecosport Titanium diesel. I gave for servicing 2 months back, ever since I got the vehicle back, I find that when I accelerate, the engine revs up but does not pickup even on first gear. The rpm increases. After sometime it settles.
I was given to understand that Ford engine parts are very reliable. I have done a little less than 60k kms. How can I get it verified ? Your early response will be appreciated.
I am...

The Fuel injectors made by Continental are getting issues within 1, 00, 000 km. Hence while inquiring the Ford Figo model of 2010, 2011, 2012 are facing this issues and no further announcement from the manufacturing side to clam or replace within the Warranty duration. After the warranty period the injectors are getting failed after which it is too costly to replace.

Model : Ford Figo 2012 (Disel)
Tn38BR3108...

This is to inform you, that the service people at the dealership have tampered with my car's headlight switch and since then it has stopped working.
I had given my Ford Figo for annual service at your dealership in Verna, Goa-Princely Motors Pvt. Ltd. on October 8th, 2022. Later in the afternoon, the service advisor (Ratesh Naik) called and informed me that the head light switch had malfunctioned and has to be replaced, which I refused...